Etix Live Schedule: Thursday, September 6

Check In + Welcome

(9:00 am – 10:00 am)

Room: Hannover I

 

CONCURRENT TRACK SESSIONS

 

Etix: Past, Present, and Future

(10:00 am – 11:30 am)

Track:

Room: Hannover I

Presenters:  Travis Janovich, CEO; Krister Larsson, Director of International Operations & Anti-Fraud Solutions ; Chris Battaglino, Product Manager; Aaron Bare, Director of Client Marketing; Kevin Brosseau, Director of Client Success

Description: CEO Travis Janovich and Product Manager Chris Battaglino share the Etix highlight reel from the biggest product advancements to major milestones in the last 17 years. They will guide us through what’s to come on the Etix product roadmap followed by a panel discussion of the future of Etix and the ticketing industry.

 

Just Announced:  Your Digital Marketing Roadmap

(11:45 am – 12:30 pm)

Track:

Room: Hannover II

Presenters:  Rockhouse Partners

Description:  Use the right digital marketing tools at the right time. Learn how to tap into specific audiences, generate buzz, and develop #FOMO (fear of missing out) to increase online sales earlier in your sales cycle.

 

Four Weddings and a Fiesta: Getting Creative with Your Event Space

(11:45 am – 12:30 pm)

Track:

Room: Hannover III

Panelists: Coming Soon!

Description: Think outside the Box Office! Your venue can be used for a variety of revenue-generating activities beyond a live event performance. In this panel, our clients will share tips, tricks, and creative ideas that can keep your event space occupied, boost sales, and add personality to your brand.

 

Learning Lab

(11:45 am – 12:30 pm)

Room: Capital Room

Description: Connect one-on-one with Etix University instructors, ask us questions, and learn more about using the Etix system.

 

Etix Show and Tell: Equipment Expo

(11:45 am – 12:30 pm)

Room: Exhibit Hall

Description: Experience all the equipment Etix has to offer with a hands on demo of scanners, printers and more!

 

Lunch

(12:30 pm – 1:30 pm)

Room: Hannover I

 

May the Odds be Ever in Your Favor: Overcoming Obstacles

(1:45 pm – 2:45 pm)

Track:

Room: Hannover I

Panelists:  Coming soon!

Description: Have you ever thought your network wouldn’t freeze on your busiest day, or that the power would go out during the intermission of a sold-out show?  What about a flash flood the day before a show? Neither did these experts but it happened to them.  Veterans will share stories about things you never think will happen to you, and what they plan to do if it happens again in the future.

 

Winner Winner Chicken Dinner

(1:45 pm – 2:15 pm)

Track:

Room: Hannover II

Presenters:  Rockhouse Partners

Description:  Quit wingin’ it! Learn how strategic pre-event & onsite contesting helps you gather thousands of qualified email addresses and phone numbers for your database. The Rockhouse Partners team will guide you through contesting techniques, what to do with the data, and how to make sure your giveaway doesn’t ruffle any feathers.

 

Creating a Win-Win Volunteer Program

(2:30 pm – 3:00 pm)

Track:

Room: Hannover II

Presenters:  Leah Finch, Client Trainer

Description:  Looking for a way to reduce your bottom line AND gain a larger presence in your local community? A Volunteer Program could be the answer. Do you have some roles that are equally valuable but may require less training or a lower time commitment? There’s a demographic of people who would love to be connected to your venue, but who value and prioritize flexibility. A thriving Volunteer Program could be the next win for your venue, bottom line, patrons, and community.

 

Box Office Top 10 Plus 5 Hidden Features

(1:45 pm – 2:45 pm)

Track: Box Office

Room: Hannover III

Presenters: Alyssa Newell, Senior Client Trainer

Description: Learn about some of our newer or often forgotten features in this session.  Did you know you can sell and validate a ticket at the same time? What about reviewing Performances and Packages in Bulk from a single excel spreadsheet?  Have you used Price Code Categories recently? This class will share our favorite hidden features!

 

Learning Lab

(1:45 pm – 2:45 pm)

Room: Capital Room

Description: Connect one-on-one with Etix University instructors, ask us questions, and learn more about using the Etix system.

 

Etix Show and Tell: Equipment Expo

(1:45 pm – 2:45 pm)

Room: Exhibit Hall

Description: Experience all the equipment Etix has to offer with a hands on demo of scanners, printers, and more!

 

Booking, Box Office, and Marketing – Together at Last

(3:00 pm – 4:00 pm)

Track:

Room: Hannover I

Panelists:  Coming soon!

Description:  “Wait? Was that going on sale today?!”

We’ve all had those days.  We’ve missed the late-night email with the last-minute change, forgot to build a show or send the email announcing the time change. We get it. Modern-day organizations move at breakneck speed, with many venues booking and presenting hundreds of events each year.  Now, more than ever, it’s critical that booking, box office, and marketing departments work together to minimize mistakes and take full advantage of marketing opportunities.

 

Industry Insights and Innovations with Dennis

(3:00 pm – 4:00 pm)

Track:

Room: Hannover II

Presenter:  Dennis Scanlon, Vice President

Description: Have you wondered what makes Etix unique and special?  We have a team of experts to help you leverage maximum sales for your events but here are a few features that we have that are often overlooked.  In this class, we will cover features like what is the benefit of a QR Code and why you would want to use it, whether or not you should mount scanners to the countertop instead of using handhelds, and how our membership platform can be used for VIP Clubs.

 

Welcome to the Etix Family

(3:00 pm – 4:00 pm)

Track:

Room: Hannover III

Presenters: Alexa Colasurdo, Client Marketing Manager; Chris Battaglino, Product Manager; Kevin Brosseau, Director of Client Success;  Nick Zafiropoulos, Product Manager

Description: Learn why switching to Etix is smart.  This panel discussion will give a brief overview of the Etix conversion process and the resources available to you in Etix.

 

Learning Lab

(3:00 pm – 4:00 pm)

Room: Capital Room

Description: Connect one-on-one with Etix University instructors, ask us questions, and learn more about using the Etix system.

 

Etix Show and Tell: Equipment Expo

(3:00 pm – 4:00 pm)

Room: Exhibit Hall

Description: Experience all the equipment Etix has to offer with a hands on demo of scanners, printers and more!